Blood Collection Staff - Customer Service Job at American Red Cross, Great Falls, MT

QlJBcitqeXo1ZGNCZUYxZEpOTU1ya2d5RlE9PQ==
  • American Red Cross
  • Great Falls, MT

Job Description

We provide Paid-Training – no prior medical experience required!

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. 

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. 

Where Your Career is a Force for Good!  

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. 

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole  

 

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

  • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
  • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
  • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
  • May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Standard Schedule (Great Falls, Montana): 

  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
  • Schedule is provided two to three weeks in advance.

Pay Information: 

  • Starting rate $18.00/hr. Pay may increase depending on experience.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

  • High school diploma or equivalent required.
  • Customer service experience and effective verbal communication skills are required.
  • A current, valid driver's license with good driving record is required. 
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
  • At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
  • Basic computer skills are required. Must be proficient with Microsoft office applications. 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
  • Prior leadership experience.


BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

  • Medical, Dental, and Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure. 
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with up to 6% company match.
  • Paid Family Leave.
  • Employee Assistance Program.
  • Disability and Insurance: Short + Long Term.
  • Service Awards and recognition.

Apply now! Joining our team will provide you with the opportunity to make your career a force for good!


The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

 

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights .

About American Red Cross:

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Job Tags

Full time, Temporary work, Work at office, Local area, Work from home, Flexible hours, Night shift, Weekend work, Early shift

Similar Jobs

Mandrell J Green

Barber/Stylist Job at Mandrell J Green

New shop in the locate area looking for dedicated hair care professional. The goal is to sever our customers with the best services possible. We also take pride in building a good environment for each and every one that, ask for our services. We are very kid friendly and...

Ostlund - A Service Company

Tile/Facilities Technician (Day & Night Shifts) Job at Ostlund - A Service Company

 ...About the Role: Ostlund, a trusted name in facilities maintenance and specialized services, is seeking dedicated Tile/Facilities Technicians to join our growing team. Youll play a key role in maintaining, repairing, and installing tile and supporting overall facility... 

The UPS Store Florida State University Campus #6133

Campus Mail Courier Job at The UPS Store Florida State University Campus #6133

 ...completed print orders to customers Ability to safely operate a delivery van and follow all FSU Transportation guidelines Strategize...  ...and maintenance procedures for the Delivery Van Put away paper deliveries daily Assist in Quality Control check as needed... 

Bristol Wave Seafoods

Deckhand - Experienced Job at Bristol Wave Seafoods

Deckhands are responsible for the handling and hauling of longline fishing gear, operation of deck machinery using either a Marco or Mustad autobaiting system, backloading of bait and other supplies at the start of each trip and offloading of product at the end of each...

Motion Recruitment

Healthcare Project Manager Job at Motion Recruitment

 ...4+ months (extensions possible) Please Note: W2 ONLY - Per Client Requirement NO C2C, H1B, TN Visa, 1099, F1 CPT & OPT *Must be located/authorized to work in the USA without visa sponsorship or transfer now or in the future. No C2C inquiries, please If interested...