Guest Service Agent Provide exceptional guest service to hotel guests in a professional and genuinely friendly manner. Key Responsibilities * Assist guests with check-in/check-out or general inquiries. * Operate the telephone system for internal/external calls. * Complete reports regarding reservations, cancellations, occupancy, and payments. * Verify payments including cash and credit card authorizations. * Coordinate with housekeeping on room status and resolve discrepancies. * Handle guest complaints using the Guest Service Recovery method. * Complete end of shift reports and deposits per cash-handling procedures. * Report safety/security concerns. * Maintain an organized and clean work area. * Perform other duties as needed or directed. Qualifications * Ability to deliver exceptional guest service consistently. * Strong verbal communication and active listening skills. * Ability to use various computer applications. * Availability on weekends/holidays, possible overtime, alternating shifts. * Previous guest service experience preferred but not required. Benefits
...improvement huddles, employee surveys, and town hall meetings Job Description A Day inthe Life The Construction Carpenter/Cabinet Makeris responsible forcarpenter and cabinetry trade work throughout the hospital. This position requires proven aptitude...
...we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista can provide you with the skills and experiences of : ~ Providing a consistent Starbucks experience for guests by curating...
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...
...Role: We are seeking a highly motivated and experienced Business Systems Analyst (BSA) to join our growing technology team. This role is critical... ...the flexibility and collaborative support of a fully remote environment. Comfrt is an equal opportunity employer....
...Best Mexican Foods is looking for a motivated and customer-focused Inside Sales and Collections Representative to join our team. In this role, you will manage customer accounts, support sales efforts, and ensure timely collections to maintain healthy cash flow. You will...